RETURNS & EXCHANGE POLICY
Returns & Exchanges
Conditions
- Returns and/or exchanges must be requested within 30 days of purchase.
- Items must be unwashed, unworn and in original condition, with all original tags and packaging intact.
- All returns and exchanges are subject to inspection.
- Shipping costs are the responsibility of the customer and are non-refundable unless the item is faulty. One-way delivery fees apply.
- We are not responsible for items that are incorrectly returned.
In-Store Purchases — Exchange Only
Purchases made in-store can only be exchanged in-store.
- Bring your item and original receipt to any local PLOT store.
- In-store purchases cannot be returned or exchanged via post.
- In-store purchases are not eligible for a refund.
Online Purchases — Refund or Exchange via Post
Purchases made online can only be returned or exchanged via post.
- Online purchases cannot be returned or exchanged in-store.
- Post your item back to us, ensuring it meets the return conditions above.
- Delivery fees apply and are the responsibility of the customer unless the item is faulty.
- Once your return is received and inspected, we will notify you via email and process your refund or exchange.
For any questions or further information, please contact info@plotclothing.com.